1. Information We Collect

When you visit https://haoyunnetwork.com, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases:

• Order Information: Name, billing address, shipping address, payment confirmation token (credit card numbers are processed directly by PCI-DSS Level 1 compliant processors and never stored on our servers), email address, and phone number.
• Device Information: Web browser version, IP address, time zone, cookie data, and search terms viewed on the site.
• Customer Support Inquiries: Communications and email correspondence regarding hardware compatibility, firmware updates, or tracking status.

2. How We Use Your Information

We use your personal data to provide our commercial services to you, including:

• Fulfilling and dispatching your hardware orders via USPS and FedEx;
• Processing payments through encrypted payment gateways and preventing fraudulent transactions;
• Sending order confirmations, tracking numbers, and warranty updates;
• Complying with applicable accounting and tax regulations.

3. Data Sharing & Third-Party Service Providers

We share your personal information with trusted service providers only as necessary to provide our services and fulfill our contracts with you:

• Payment Gateways: Stripe, PayPal, and Authorize.Net for secure transaction processing.
• Logistics Carriers: USPS and FedEx for parcel delivery and tracking.
• Cloudflare: For DDoS protection, web application firewall security, and CDN acceleration.

4. Your Rights Under CCPA / CPRA & GDPR

If you are a resident of California, the European Economic Area, or other applicable jurisdictions, you have the following rights:

• Right of Access: You have the right to request copies of your personal data.
• Right to Rectification: You may request that we correct any information you believe is inaccurate.
• Right to Erasure: You have the right to request that we erase your personal data, subject to legal record retention requirements.
• Right to Opt-Out: We do not sell your personal data (“Do Not Sell My Personal Information”).

5. Contacting Our Data Privacy Officer

To exercise any of your privacy rights or if you have questions regarding this policy, please contact us at:

HAOYUN NETWORK TECH INC
Privacy Office: 134-06 58TH RD FL1, FLUSHING, NY 11355, USA
Email: [email protected]
Phone: +1 (718) 888-0628